Curriculum Development

Created curriculum for conversational AI design course, covering topics to equip students with the knowhow to successfully deploy advanced digital assistants. Materials included best practices in design thinking, UCD, conversational design, and AI chatbot technologies.

Classroom Instruction

Lectured in person and online classes. Worked with students 1-1, providing guidance on hands-on exercises building AI chatbots using conversation design principles.

Impact

50
hrs

Course material made available online by popular demand.

64
%

Course completion rate.

70
+

Certifications awarded.

Students said …

Thi is a very engaging speaker. Depth of knowledge and expertise is clear.
Philip
Digital Strategist
SO knowledgeable and helpful. Thi definitely has a knack for explaining tough concepts in simple terms.
Sarah
Solution Designer
Great course to get you quickly up to speed on how to build your bot and start applying the learning to your specific situation.
Harrison
Director of Customer Success
Easy to understand course material. Extensive insights into Natural language processing (NLP) and conversational user interface design process.
Sagar
Senior Developer